The Hospitality & Resort Business Management Co-op Diploma program offers students the opportunity to train and gain knowledge in all the key areas of the Hotel and Resort Management industry. Focusing on the key areas such as Rooms Division, Human Resource Management, Accounting and Marketing along with the single areas of direct operations such as Food and Beverage, Housekeeping and Front Office, the student gains expertise and knowledge which directly links with the business today. With the use of online learning tools along with up to date texts in the key areas, learning is made straight forward and sequential. Each module area is broken down into the key components and with industry career days and guest speakers to compliment the subjects. This academic experience offers great diversity and depth and equips the student with the skill set required to ensure success in every operational area of hospitality organizations. Each and every hour spent either working on assignments, reports or presentations, reading or in class lectures, this course is driven forward in a dynamic and structured manner, extremely interactive and interesting materials is shared by professionals in the business. Upon completion of this program the successful student will have reliably demonstrated the ability to: Be able to understand and apply the basic components of Hospitality accounting with specific knowledge in key areas such as financial statements, Balance sheets, ratio analysis and internal control Understand and apply basic HR practices and know how to perform the different roles in Human Resources from strategic planning, recruitment, training and development Identify the key areas within a Hotel and Food and beverage organization Gain skills and tools to make better and more informed decision in a work place setting and to manage people and resources, planning and budgeting, revenue forecasting and revenue management Learn and demonstrate leadership skills Gain full understanding and insight of marketing models and concepts Understand the role of housekeeping operations through planning, organizing staff, controlling expenses and inventory Create a business plan for restaurant and hotel business Understand the framework for supervision and the management process Perform in a variety of hospitality positions in front-of-house as well as back-of-house

The Travel & Tourism Business Management program is designed to the Canadian National Occupational Standards for the Travel Counsellor developed by e-Merit for the Canadian Tourism Human Resources Council (CRHRC), on the core curriculum material developed and prepared by the Association of Canadian Travel Agencies (ACTA). Further material has been developed by Canadian Tourism Business Schools in the area of life skills and leadership skills based on the best practices used at the current time. This program also incorporates material developed by CCI Learning Solutions Inc. for computer skills in Microsoft Office applications such as Word, Excel and PowerPoint at the advanced level. Additionally this program includes a combination of Hospitality modules to further enhance the student’s ability to explore all opportunities in the field of Tourism and Hospitality. The Canadian Tourism College (CTC) curriculum follows and expands on these core skills with the intent of providing the learners with the skills and knowledge required for entry level positions in many areas of the travel and tourism sectors. This training will provide the participants with skills transferable to many of the tourism sectors and office environments which will increase the employment opportunities for the graduates of the program. Upon completion of this program the successful student will have reliably demonstrated the ability to: Work in a digital environment Demonstrate skills in making effective presentations, dealing with conflict resolutions, leading meetings and working in a team environment Identify and describe the five sectors of the tourism industry by looking at the history, current state of the industry, trends, and key employment and career choices Demonstrate knowledge of the transportation industry covering motor coach, car rental, domestic and international rail, marine transportation, insurance and charter airlines Provide counselling in a professional travel and tourism environment Perform in a variety of hospitality positions such as front desk and food & beverage

The Travel & Tourism Business Management Co-op program is designed to the Canadian National Occupational Standards for the Travel Counsellor developed by e-Merit for the Canadian Tourism Human Resources Council (CRHRC), on the core curriculum material developed and prepared by the Association of Canadian Travel Agencies (ACTA). Further material has been developed by Canadian Tourism Business Schools in the area of life skills and leadership skills based on the best practices used at the current time. This program also incorporates material developed by CCI Learning Solutions Inc. for computer skills in Microsoft Office applications such as Word, Excel and PowerPoint at the advanced level. Additionally this program includes a combination of Hospitality modules to further enhance the student’s ability to explore all opportunities in the field of Tourism and Hospitality. The Canadian Tourism College (CTC) curriculum follows and expands on these core skills with the intent of providing the learners with the skills and knowledge required for entry level positions in many areas of the travel and tourism sectors. This training will provide the participants with skills transferable to many of the tourism sectors and office environments which will increase the employment opportunities for the graduates of the program. Upon completion of this program the successful student will have reliably demonstrated the ability to: Work in a digital environment Demonstrate skills in making effective presentations, dealing with conflict resolutions, leading meetings and working in a team environment Identify and describe the five sectors of the tourism industry by looking at the history, current state of the industry, trends, and key employment and career choices Demonstrate knowledge of the transportation industry covering motor coach, car rental, domestic and international rail, marine transportation, insurance and charter airlines Provide counselling in a professional travel and tourism environment Perform in a variety of hospitality positions such as front desk and food & beverage